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Increased funding for Continence Aids Payment Scheme

Tue 19, Feb 2019

The Continence Aids Payment Scheme (CAPS) is an Australian Government scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continence products.

In July 2018, the Continence Aids Payment Scheme contribution amount was increased in line with the Consumer Price Index. The current payment is $596.60 for the financial year 2018-2019. Clients can choose one full payment in July, or two half payments in July and January each year.

An applicant is eligible for CAPS if the applicant is five years of age or older and meets either one of the following requirements:

  1. The applicant has permanent and severe loss of bladder and/or bowel function (incontinence) due directly to an eligible neurological condition; or
  2. The applicant has permanent and severe loss of bladder and/or bowel function (incontinence) caused by an eligible other condition, provided the applicant has a Centrelink Pensioner Concession Card entitlement.

The CAPS application form has been updated. It is important you use the latest version which directs you to send your application to the Department of Human Services (Medicare) and not to the Secretary of Department of Health.

  • If you would like a CAPS application form, phone the National Continence Helpline on 1800 33 00 66. You can also request the CAPS application form from the Australian Government's Bladder Bowel website.
  • If you require assistance in completing the CAPS application, phone the National Continence Helpline on 1800 33 00 66.
  • If you have changed your bank or address details, notify the CAPS Team on 1800 239 309.Only the person receiving the benefit, or their nominated representative, can call the CAPS Team to change / update details.

Further information, Continence Aids Payment Scheme


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