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National Continence Helpline

The National Continence Helpline is an Australian Government funded telephone advisory service for people with bladder or bowel control problems. 

This free service is available to anyone residing within Australia, from Monday to Friday, between 8.00am and 8.00pm AEST.

The helpline is staffed by a team of continence nurse advisors who provide information, education and advice on a range of bladder and bowel topics. This includes information relating to:

  • the pelvic floor 
  • pregnancy
  • menopause, and
  • prostate problems.

The Helpline also provides:

  • information about the assessment, diagnosis and treatment of pelvic floor dysfunction and bladder and bowel control problems
  • information and advice relating to the day to day management of bladder or bowel control problems
  • details of local continence services, and
  • free information brochures, including brochures in 27 languages other than English.

The Helpline can be contacted on 1800 33 00 66 or helpline@continence.org.au